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2024 Agenda

Registration and Coffee


Enter the Blavatnik School of Government and head right at reception where you will see the delegate registration desk in the foyer.

9.50 – 10.00

Welcome Remarks:
Councillor Anna Railton - Cabinet Member for Zero Carbon Oxford and Climate Justice | Oxford City Council

Anna welcomes all delegates to the Heat Pump Summit 2024.

10.00 - 10.15

Opening Keynote:
Dan Rosenfield - Managing Director, New Business and Net Zero | Centrica

Charting the path to Net Zero

Dan Rosenfield is the Managing Director of the New Business & Net Zero business and a member of the Leadership Team at Centrica PLC. Within this role, he is responsible for driving the transition to net zero amongst Centrica’s 10 million customers and beyond.

Dan has a wealth of strategic and commercial experience in both the public and private sectors including government, banking, advisory and charity organisations.

10:15 – 10:45

Panel: How can we better collaborate as an industry to accelerate heat pump adoption?

Centrica, EY, Nesta & E3G will come together to discuss how to enhance collaboration to expedite the adoption of heat pumps. Government support, policy, green skills and consumer education are all essential areas, however in this panel, they will look to explore other aspects of consumer adoption where deeper collaboration is necessary to elevate the prominence of heat pumps.


Mairi Brookes (Moderator) - Smart Energy Systems Director | Low Carbon Hub
Gail Parker (Keynote) - Heat Pumps and Retrofit Director | Centrica
Madeleine Gabriel - Mission Director - A Sustainable Future | Nesta
Vivienne Geard - Assistant Director | EY
Juliet Phillips - Programme Lead | E3G

Coffee and Networking

10.45 – 11.30
11:30 – 11:45

Morning Keynote:
Dr Jan Rosenow - Principal and Director of European Programmes | RAP

Mass market for heat pumps: Which policies work?

Dr Jan Rosenow, Principal and Director of European Programmes at the Regulatory Assistance Project (RAP), will talk about how the UK can develop a mass market for heat pumps drawing on experiences from around the world. He will also provide his perspective on current policy progress in the UK and the outlook for heat pumps.

11.45 – 12.15

Democratising the heat pump revolution: Bringing affordability to the masses by addressing costs

Plug Me, part of the Calisen Group, looks to explore innovative strategies within our industry to provide cost-effective heat pump solutions, eliminating initial expenses, minimising ongoing operational costs, and ultimately ensuring a satisfactory return on investment for consumers, social housing providers, and businesses.


Mairi Brookes (Moderator) - Smart Energy Systems Director | Low Carbon Hub
Sam Peachman (Keynote) - Commercial Director | Plug Me In
Tim Rook - Chief Markets Officer | Clade Engineering
Rory Mathews - Senior Policy and Partnerships Officer | Greater Manchester Combined Authority
Gráinne Regan - Head of Heat | OVO

12.15 – 12.30

Special address:
Lord Callanan - Parliamentary Under Secretary of State at the Department for Energy Security and Net Zero

Lunch and Networking

12.30 – 14.00
14.00 – 14.15

Afternoon Keynote:
Dr Matthew Aylott - Electrification of Heat Policy Lead | Department for Energy Security and Net Zero

Carrots and sticks: The role of government policy in kickstarting Britain's heat pump revolution

Dr Matthew Aylott is Electrification of Heat Policy Lead at the Department for Energy Security and Net Zero. In this role, he is responsible for leading the government's work to remove barriers to the deployment of 600,000 heat pumps a year by 2028.

14.15 - 14.45

Closing the skills gap: bridging the training need for heat pumps

The government has set targets to install 600,000 heat pumps per year by 2028, but with a lack of skilled heat pump installers, this panel will discuss the current challenges and how they are taking steps to overcome the skills shortage.


Mark Wilkins (Moderator & Keynote) - Technologies and Training Director | Vaillant
Charlotte Lee - Chief Executive | Heat Pump Association
Lee Tilbury - Managing Director | Neater Heat
Ian Rippin - Chief Executive | MCS

14.45 - 15.30

Coffee and Networking

15.30 - 16.00

Heat Decarbonisation - How do we deliver it at scale for homes today and tomorrow

This panel session will bring together industry experts, thought leaders, and innovators to explore the challenges and opportunities in delivering scalable clean heating solutions for both new build and retrofit homes.

Join us for insightful discussions and shared perspectives as our panellists delve into why Networked Heat Pumps are the key to providing low-carbon heat to entire communities and helping people out of fuel poverty. It's set to be an informative and thought-provoking session that you won't want to miss!


Charlotte Lee (Moderator) - Chief Executive | Heat Pump Association
Tamsin Lishman (Keynote) - Chief Executive Officer | Kensa Group
Andrew Sissons
- Deputy Mission Director | Nesta
John Bromley - Managing Director - Clean Energy Strategy & Investments | Legal & General
Paul Norman - Director of Strategic Asset Management | Clarion Housing Group

16.00 - 16.30

Communicating the heat pump transition: bringing consumers along on the air source residential journey

This panel aims to address the marketing and communication challenges and opportunities associated with the UK's  transition of 600,000 households per year to heat pumps.


Ade Thomas (Moderator) - Founder | Green.TV Media
Ian Fisher - Director of Marketing and Communications | Calisen
Tom Callow
- Head of Corporate Communications | myenergi
Susanna Salts - Sales & Marketing Director | CB Heating
Harriet Butcher - Head of Public Affairs | Centrica

16.30 - 16.45

Closing Keynote:
Matt Isherwood - Service Operations Director | Aira UK

Lessons from Sweden: The Aira formula driving heat pump adoption at scale

16.45 - 18.00

Evening Reception

Side Events

All delegates are welcome to attend.

10.50 – 11.20

Decarbonising the future and the past (and doing it well)

The first side event of the day will explore the fitting of heat pumps in both new and historic buildings, notably the Blavatnik School of Government and other University of Oxford buildings.

Hosted by Geoenergy, who have first hand experience on the above, the session will explore the fantastic potential of efficient heat pump design, and the need to aim for nothing less than optimum efficiency.

The session will then examine a series of novel and efficient heat pump systems from around Oxford, before breaking into three discussion areas:

  1. Historic Building
  2. Engineering best practises
  3. Decarbonising retrofits with a focus on PSDS

14.50 – 15.20

Convincing a local community to switch from boilers to heat pumps – Clean Heats Streets, an Oxford case study.

1 in 6 people in the target area have registered their interest in switching to a heat pump; 14 homes (and counting) have had a new heat pump, including 5 on the same road.

Hosted by Oxford City council, a panel of people working on the project will talk about the opportunities and challenges of a hyper-local approach to heat pump deployment.

We will be announcing further panel partners and narratives closer to the summit.

Further areas that the summit will touch on though are as follows:

  • Private / public sector engagement
  • Working with developers
  • Communicating heat pumps
  • Heat pump policy
  • Technology and product advances
  • Smart systems

If you would like to join the summit as a panel partner and shape the agenda, reach out today.

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